About Roanoke Group

Our enduring mission is to provide a peerless client experience, while we help to drive supply chain success for the trade and logistics industries. To achieve the highest level of client satisfaction, Roanoke hired a brand consultant to reach out to our clients and partners for an honest appraisal of where we are meeting or exceeding expectations and what we can do better. The overwhelming response was an appreciation for our highly personal, consistent, attentive and thorough customer service. The feedback we received was consistent and invaluable, and we’re committed to an ongoing focus on exceptional customer service that incorporates our values of a friendly, professional, responsive, and skillful client care. Our vision is a consistent client experience that ensures efficiency, simplicity, and clarity with each interaction.